ITIL 4 편집하기
IT위키
편집을 취소할 수 있습니다. 이 편집을 되돌리려면 아래의 바뀐 내용을 확인한 후 게시해주세요.
최신판 | 당신의 편집 | ||
26번째 줄: | 26번째 줄: | ||
* Obtain/Build | * Obtain/Build | ||
* Deliver and Support | * Deliver and Support | ||
|- | |- | ||
| 관점 | | 관점 | ||
35번째 줄: | 34번째 줄: | ||
* Products | * Products | ||
|| '''4 Dimensions''' of Service Management | || '''4 Dimensions''' of Service Management | ||
* Organization and People | |||
* Value Streams and Processes | |||
* Partners and Suppliers | |||
* Information and Technology | |||
|- | |||
| 관점 | |||
|| 4 Ps of Service Design | |||
* People | |||
* Processes | |||
* Partners | |||
* Products | |||
|| 4 Dimensions of Service Management | |||
* Organization and People | |||
* Value Streams and Processes | |||
* Partners and Suppliers | |||
* Information and Technology | |||
|- | |||
| 관점 | |||
|| 4 Ps of Service Design | |||
* People | |||
* Processes | |||
* Partners | |||
* Products | |||
|| 4 Dimensions of Service Management | |||
* Organization and People | * Organization and People | ||
* Value Streams and Processes | * Value Streams and Processes |